Length of course: 525 hours
Description:
This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgment. They may provide technical advice and support to a team.
Job Roles:
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
· Accounts Receivable Clerk
· Accounts Payable Clerk
· Clerk
· Data Entry Operator
· Junior Personal Assistant
· Receptionist
· Office Administration Assistant
· Office Administrator
· Word Processing Operator
Qualification Rules:
Total number of units: 13
2 compulsory units plus;
7 administration units selected from the administration units listed below plus;
4 electives selected from the remaining administration units, the generic business electives units listed below or from an equivalent AQF qualification in the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 2 elective units may be selected from either a Certificate II or a Certificate IV qualification.
| Compulsory units | Nominal Hours |
| BSBITU307A Develop keyboarding speed and accuracy | 50 |
| BSBOHS201A Participate in OHS processes | 20 |
| Administration units | Nominal hours |
| BSBFIA302A Process payroll | 30 |
| BSBFIA303A Process accounts payable and receivable | 30 |
| BSBFIA304A Maintain a general ledger | 60 |
| BSBADM307B Organise schedules | 5 |
| BSBITU302A Create electronic presentations | 20 |
| BSBITU303A Design and produce text documents | 90 |
| BSBITU304A Produce spreadsheets | 35 |
| BSBITU306A Design and produce business documents | 80 |
| BSBITU309A Produce desktop published documents | 50 |
| BSBWRT301A Write simple documents | 30 |
| Elective units | Nominal hours |
| BSBCUS301A Deliver and monitor a service to customers | 30 |
| BSBDIV301A Work effectively with diversity | 30 |
| BSBFIA301A Maintain financial records | 60 |
| BSBADM302B Produce text from notes | 60 |
| BSBADM303B Produce text from audio transcription | 30 |
| BSBADM311A Maintain business resources | 15 |
| BSBINM301A Organise workplace information | 30 |
| BSBINM302B Utilise a knowledge management system | 50 |
| BSBINM303A Handle receipt and despatch of information | 15 |
| BSBINN201A Contribute to workplace innovation | 35 |
| BSBCMM301A Process customer complaints | 30 |
| BSBITU301A Create and use databases | 30 |
| BSBITU305A Conduct on-line transactions | 40 |
| BSBOHS407A Monitor a safe workplace | 50 |
| BSBPRO301A Recommend products and services | 20 |