Institute for Aboriginal Development (Aboriginal Corporation) – IAD
1 or 2 day course

Corporate and public organisations in Central Australia operate in  a multi-cultural  environment. One of the cultures is the Australian Aboriginal culture. Working with a Central Australian Aboriginal client, colleague or supplier, interaction with people from Aboriginal cultures is an everyday occurrence in Central Australia.  But are organisations preparing their people to deal with the challenges of working and in a bi – cultural environment? Research has shown that providing cultural training to employees who are tasked with working in a culturally diverse environment can significantly reduce the risks inherent in this type of interaction.

The lack of cultural awareness preparation has many levels of impact – from an embarrassing moment between individuals, to a breakdown in inter-company/organisation  communication to a lost accord and Aboriginal disengagement. The price of inadequate cultural awareness is easily avoided by attending one of IAD’s culture training programmes.

Here at IAD’s, we have more than 40 years’ experience of assisting organisations and individuals  to develop intercultural skills and become culturally competent in a complex culturally diverse environment. Our culture training will ensure you are equipped with the practical tools and techniques necessary to live and work in a bi – cultural environment.

Why Work in Central Australia

Central Australia’s  immense geographical beauty, multiculturalism and diverse population have created a land of cultural fusion and huge opportunity.  Alice Springs ’s strong economy encompassing developed tourism, services industries and  a multilingual workforce have made Alice Springs  one of the most attractive work places  in the Australia.  In order to fully comprehend the complexity of this city and fully benefit from working and living  in Alice Springs , it is essential to gain an understanding of the underlying concepts of its culture and work etiquette, particularly the Aboriginal culture,.

IAD’s  cultural awareness courses are ideal for individuals and teams who wish to develop strong work ties and relationships with Central Australian  Aboriginal people, who are your colleagues, clients and partners. Doing an IAD course will help you understand and develop innate skills that result from being bi – cultural which may help solve central problems in multi – cultural teams, including managing conflicts and boundary spanning across cultures through a combination of in-depth background information and hands-on practical tips and work  place  solutions.

Perception of time, relationship with hierarchy and tendency to work alone or in a group are just a few things that are closely related to core cultural values.  Bi – cultural team members need to analyse and understand the impact of their own values on working diverse cultures and be able to adapt accordingly to the diverse-cultural values and attitudes of  team members.  This adaptation process takes time and requires a high level of cross-cultural awareness and competence.  A lack of bi – cultural awareness may result in cultural incidents and misunderstandings which will ultimately impede the team’s output and performances.

Benefits

Working in Central Australia course will provide you with:

- Framework for understanding what motivates Aboriginal peoples
- Greater awareness of Aboriginal culture
- Practical strategies for working  more effectively with Aboriginal counterpart
- Better understanding of the potential issues and solutions involved in working in Central Australia

Who should attend

Working in Central Australia  course will be of benefit to you if you are:

- Considering working  in Central Australia
- Looking to establish working partnerships with Aboriginal counterparts, your colleagues and clients
- Employing Aboriginal people within your organisation

Course Content

IAD   training courses are designed to meet the specific needs of our clients depending on their particular requirements and existing skills set.  A Working in Central Australia  course typically includes:

- Socio-economic, historical and political overview of Central Australia
- Central Australian Aboriginal culture and values including language, beliefs and customs
- An overview of the current Central Australian work environments
- Central Australian  work  culture values and attitudes: individualism, openness, egalitarianism
- Management and working styles for working  in Central Australia
- Communication, meeting and negotiation styles when working  in Central Australia
- Challenges and solutions for establishing relationships and working  in Central Australia

Approach

Working in Central Australia  programmes are available five  days a week, Monday to Friday, starting 21 May 2012,  at our  training centre 3 South Terrace, Alice Springs.   We usually recommend a one or two day course but can also offer a more flexible format to suit your schedule.

Suitably tailored materials will be used throughout your course and your trainer will provide a balance of structured input and discussion of case studies and scenarios relevant to your own particular context.

The most appropriate training format, content and approach for your Working in Central Australia  course will be discussed during your diagnostic consultancy.  

Working in Central Australia Course Trainer

Your Working in Centralia Australia   trainer will be assigned to you following the results of your diagnostic consultancy according to your objectives and areas of focus.  Detailed below is the profile of a member of our Alice Springs Bi-Cultural  training team.

Janice Harris

Janice is an Alice Springs based specialist in the fields of bi-cultural training. She has devoted her career to supporting Aboriginal and Non Aboriginal  individuals and families with personal and professional bi-cultural  issues. She is a Native Title Holder of the Aboriginal  Antulye Estate, born in Alice Springs  and has lived and worked as a teacher and manager in Adelaide, Perth and Darwin.

Janice’s professional background includes teaching, human resource and business management, training and development. During her twelve years career as a bi – cultural trainer, Janice has developed and delivered individual bi – cultural orientations and  group cultural awareness programmes.

Janice fills her training programs with significant contributions from Arrernte Native Title Holders  – Kwertengerie and Apmereke – artweye who have acknowledged and recognised responsibilities accordance with acknowledged traditional law and observed traditional custom in relation to the Arrernte Nation

Cost
$340.00 per person for 1 day course
$599.00 per person for 2 day course

Contact Details
To request a diagnostic consultancy.  

Janice Harris
Email: janice.harris@iad.edu.au
Mobile: 0459 102 763

Description:

This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgment. They may provide technical advice and support to a team.

Job Roles:

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
·         Accounts Receivable Clerk
·         Accounts Payable Clerk
·         Clerk
·         Data Entry Operator
·         Junior Personal Assistant
·         Receptionist
·         Office Administration Assistant
·         Office Administrator
·         Word Processing Operator

Qualification Rules:
Total number of units: 13
2 compulsory units plus;
7 administration units selected from the administration units listed below plus;

4 electives selected from the remaining administration units, the generic business electives units listed below or from an equivalent AQF qualification in the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 2 elective units may be selected from either a Certificate II or a Certificate IV qualification.

Description:

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job Roles:
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
·         Customer Service Advisor
·         Data Entry Operator
·         General Clerk
·         Payroll Officer
·         Typist
·         Word Processing Operator

Qualification Rules:
Total number of units: 12
1 compulsory unit plus;
11 elective units;
7 of the elective units must be selected from the elective units listed below

The other 4 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 1 unit may be selected from either a Certificate II qualification or 2 units may be taken from a Certificate IV qualification.

Description:

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Qualification Rules:

Total number of unit: 12
1 core unit plus;
11 elective units
7 of the elective units must be selected from the elective units listed below

The other 4 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 2 of the 4 units may be selected from either a Certificate I or a Certificate III qualification.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
·         Administration Assistant
·         Clerical Worker
·         Data Entry Operator
·         Information Desk Clerk
·         Office Junior
·         Receptionist

Description:

This qualification allows individuals to develop basic skills and knowledge to prepare for work. They may undertake a range of simple tasks under close supervision. The range of technical skills and knowledge is limited.

Job Roles:
Job roles and titles vary across different industry sectors. This is an entry level qualification.

Qualification Rules:
Total number of units: 6
I core unit plus;
5 elective units
The 5 electives must be selected from the elective units below

Description:

The Certificate II in Spoken and Written English provide a framework for learners of English to develop the language and literacy skills required to:

• undertake further education and training
• seek and maintain employment
• participate in the community

Successful completion of Certificate II in Spoken and Written English requires successful completion of 7 modules: 1 core module and 6 elective modules.

Elective modules must include 2 modules from the listening and speaking skills electives and 2 modules from the reading and writing skills electives. The 2 remaining modules can be selected from any of the elective modules, including numeracy.

Compulsory units:                                                                                          Nominal Hours

Reading and writing skills electives

Numeracy skills electives
 

Description:

The Certificate I in Spoken and Written English provide a framework for learners of English to develop the language and literacy skills required to:

• undertake further education and training
• seek and maintain employment
• participate in the community

Successful completion of Certificate I in Spoken and Written English requires successful completion of 6 modules: 3 core modules and 3 elective modules.

Elective modules must include either CSWE I G: Beginner reading and writing skills for descriptions or CSWE I K: Beginner reading and writing skills for recounts.

Compulsory units:                                                                                        Nominal Hours

Elective units:                                                                                              Nominal Hours 

Description:

A Course in Preliminary Spoken and Written English, a pre-Certificate 1course developed for students with no previous contact with English or whose skills have been assessed as being very elementary. This course covers recognition of the alphabet and numbers, social sight words and signs, basic form-filling and social interaction.

All the modules in the Course in Preliminary Spoken and Written English are core.

Compulsory units:                                                                                 Nominal Hours

Description:

This qualification provides the skills and knowledge for an individual to function at a basic level of ICT competency in the contemporary information society. It will enable a person to undertake basic ICT functions using a personal computer and to engage in fundamental online activities. It could be described as ‘the community standard in ICT literacy’ and may be wholly or partially used as an access and equity program. Its objective is to enable people to acquire basic ICT
knowledge and skills at a fundamental or foundation level.

This is a relatively ‘small’ qualification with 6 units required to be completed, 3 of which are core. Electives can be chosen from both ICA05 and to a limited extent from another package. The 3 core units form a ‘natural cluster’ which could be used for particular ICT literacy purposes including government ICT engagement programs, as a supplement to school curricula in middle to senior years or for adult and community education clients. In this form it may result in the issue of Statements of Attainment. It could also potentially form a relationship with base vendor certifications such as the International Computer Drivers Licence (ICDL).

Prerequisite Requirements

There are no specific entry requirements for this qualification. However, prerequisite arrangements for any non-ICA05 elective units in this qualification should be checked with the originating Training Package.

Job Roles

The qualification provides for basic computer skills in the workplace and as such small to medium enterprises (SMEs) will find the contents of this qualification useful at a basic ICT user level. The contents of this qualification may also provide supplement existing roles in other industries where basic ICT skills have become necessary; for example in retailing where basic shop front computer usage is prevalent, in warehousing where automation of stock and inventory control has occurred or in manufacturing at shop floor level for monitoring metrics of team performance and processes.

Qualification Structure

To attain the Certificate I in Information Technology 6 units must be achieved:

• 3 core units; plus
• 3 elective units

 3 Core Units                                                                                          Nominal Hours

3 Elective Units                                                                                          Nominal Hours