IAD

Certificate III in Business Admin (BSB30407)

iad-admin — Fri, 29 Apr 2011 07:11:59 +0000

Length of course: 525 hours

Description:

This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgment. They may provide technical advice and support to a team.

Job Roles:

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
·         Accounts Receivable Clerk
·         Accounts Payable Clerk
·         Clerk
·         Data Entry Operator
·         Junior Personal Assistant
·         Receptionist
·         Office Administration Assistant
·         Office Administrator
·         Word Processing Operator

Qualification Rules:
Total number of units: 13
2 compulsory units plus;
7 administration units selected from the administration units listed below plus;

4 electives selected from the remaining administration units, the generic business electives units listed below or from an equivalent AQF qualification in the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 2 elective units may be selected from either a Certificate II or a Certificate IV qualification.

Compulsory units	Nominal Hours
BSBITU307A Develop keyboarding speed and accuracy	50
BSBOHS201A Participate in OHS processes	20
Administration units	Nominal hours
BSBFIA302A Process payroll	30
BSBFIA303A Process accounts payable and receivable	30
BSBFIA304A Maintain a general ledger	60
BSBADM307B Organise schedules	5
BSBITU302A Create electronic presentations	20
BSBITU303A Design and produce text documents	90
BSBITU304A Produce spreadsheets	35
BSBITU306A Design and produce business documents	80
BSBITU309A Produce desktop published documents	50
BSBWRT301A Write simple documents	30
Elective units	Nominal hours
BSBCUS301A Deliver and monitor a service to customers	30
BSBDIV301A Work effectively with diversity	30
BSBFIA301A Maintain financial records	60
BSBADM302B Produce text from notes	60
BSBADM303B Produce text from audio transcription	30
BSBADM311A Maintain business resources	15
BSBINM301A Organise workplace information	30
BSBINM302B Utilise a knowledge management system	50
BSBINM303A Handle receipt and despatch of information	15
BSBINN201A Contribute to workplace innovation	35
BSBCMM301A Process customer complaints	30
BSBITU301A Create and use databases	30
BSBITU305A Conduct on-line transactions	40
BSBOHS407A Monitor a safe workplace	50
BSBPRO301A Recommend products and services	20

Certificate III in Business (BSB30107)

iad-admin — Fri, 29 Apr 2011 07:11:10 +0000

Length of course: 345-635 hours

Description:

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job Roles:
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
·         Customer Service Advisor
·         Data Entry Operator
·         General Clerk
·         Payroll Officer
·         Typist
·         Word Processing Operator

Qualification Rules:
Total number of units: 12
1 compulsory unit plus;
11 elective units;
7 of the elective units must be selected from the elective units listed below

The other 4 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 1 unit may be selected from either a Certificate II qualification or 2 units may be taken from a Certificate IV qualification.

Compulsory units	Nominal Hours
BSBOHS201A Participate in OHS processes	20
Elective units	Nominal hours
BSBCUS301A Deliver and monitor a service to customers	35
BSBDIV301A Work effectively with diversity	30
BSBFIA301A Maintain financial records	60
BSBADM311A Maintain business resources	15
BSBINM301A Organise workplace information	30
BSBINM302A Utilise a knowledge management system	50
BSBINN301A Promote innovation in a team environment	40
BSBCMM301A Process customer complaints	30
BSBITU301A Create and use databases	30
BSBITU302A Create electronic presentations	20
BSBITU303A Design and produce text documents	90
BSBITU304A Produce spreadsheets	35
BSBITU305A Conduct on-line transactions	40
BSBITU306A Design and produce business documents	80
BSBITU309A Produce desktop published documents	50
BSBPRO301A Recommend products and services	20
BSBPUR301A Purchase goods and services	60
BSBSUS301A Implement and monitor environmentally sustainable work practices	40
BSBWOR301A Organise personal work priorities and development	30
BSBWOR302A Work effectively as an off-site worker	25
BSBWRT301A Write simple documents	30

Certificate II in Business (BSB20107)

iad-admin — Fri, 29 Apr 2011 07:10:23 +0000

Length of course: 235-550 hours

Description:

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Qualification Rules:

Total number of unit: 12
1 core unit plus;
11 elective units
7 of the elective units must be selected from the elective units listed below

The other 4 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 2 of the 4 units may be selected from either a Certificate I or a Certificate III qualification.

Compulsory units	Nominal Hours
BSBOHS201A Participate in OHS processes	20
Elective units	Nominal hours
BSBCUS201A Deliver a service to customers	40
BSBIND201A Work effectively in a business environment	30
BSBINM201A Process and maintain workplace information	30
BSBINM202A Handle mail	15
BSBINN201A Contribute to workplace innovation	35
BSBCMM201A Communicate in the workplace	40
BSBITU201A Produce simple word processed documents	60
BSBITU202A Create and use spreadsheets	30
BSBITU203A Communicate electronically	20
BSBSMB201A Identify suitability for micro business	20
BSBSUS201A Participate in environmentally sustainable work practices	20
BSBWOR202A Organise and complete daily work activities	20
BSBWOR203A Work effectively with others	15
BSBWOR204A Use business technology	20

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
·         Administration Assistant
·         Clerical Worker
·         Data Entry Operator
·         Information Desk Clerk
·         Office Junior
·         Receptionist

Certificate I in Business (BSB10107)

iad-admin — Fri, 29 Apr 2011 07:09:40 +0000

Length of course: 155 hours

Description:

This qualification allows individuals to develop basic skills and knowledge to prepare for work. They may undertake a range of simple tasks under close supervision. The range of technical skills and knowledge is limited.

Job Roles:
Job roles and titles vary across different industry sectors. This is an entry level qualification.

Qualification Rules:
Total number of units: 6
I core unit plus;
5 elective units
The 5 electives must be selected from the elective units below

Common Business units	Nominal Hours
BSBOHS201A Participate in OHS processes (Core unit)	20
BSBADM101A Use business equipment and resources	15
BSBIND201A Work effectively in a business environment	30
BSBCMM101A Apply basic communication skills	40
BSBITU101A Operate a personal computer	20
BSBITU102A Develop keyboard skills	40
BSBLED101A Plan skills development	20
BSBSUS201A Participate in environmentally sustainable work practices	20
BSBWOR202A Organise and complete daily work activities	20

Certificate II in Spoken and Written English (91422NSW)

iad-admin — Fri, 29 Apr 2011 07:08:56 +0000

Length of course: 400 hours

Description:

The Certificate II in Spoken and Written English provide a framework for learners of English to develop the language and literacy skills required to:

undertake further education and training
seek and maintain employment
participate in the community

Successful completion of Certificate II in Spoken and Written English requires successful completion of 7 modules: 1 core module and 6 elective modules.

Elective modules must include 2 modules from the listening and speaking skills electives and 2 modules from the reading and writing skills electives. The 2 remaining modules can be selected from any of the elective modules, including numeracy.

Compulsory units: Nominal Hours

CSWE II A	Post-beginner learning strategies	40
Listening and speaking electives:
CSWE II B	Post-beginner listening and speaking skills for casual conversations	60
CSWE II C	Post-beginner listening and speaking skills for transactional exchanges	60
CSWE II D	Post-beginner listening and speaking skills for information texts	60
CSWE II E	Post-beginner listening and speaking skills for telephone exchanges	60
CSWE II F	Post-beginner listening and speaking skills for instructions	60
CSWE II G	Post-beginner listening and speaking skills for interviews	60

Reading and writing skills electives

CSWE II H	Post-beginner writing skills for formatted texts	60
CSWE II I	Post-beginner reading and writing skills for information text instructions	60
CSWE I J	Post-beginner reading and writing skills for informal texts	60
CSWE II K	Post-beginner reading and writing skills for story texts	60
CSWE II L	Post-beginner reading and writing skills for information reports	60
CSWE II M	Post-beginner reading and writing skills for opinion texts	60

Numeracy skills electives

CSWE II N	Post-beginner numeracy skills for dealing with basic calculations and measurement in familiar contexts	60
CSWE II O	Post-beginner numeracy skills with space and shapes in familiar contexts	60

Certificate I in Spoken and Written English (91421NSW)

iad-admin — Fri, 29 Apr 2011 07:08:15 +0000

Length of course: 500 hours

Description:

The Certificate I in Spoken and Written English provide a framework for learners of English to develop the language and literacy skills required to:

undertake further education and training
seek and maintain employment
participate in the community

Successful completion of Certificate I in Spoken and Written English requires successful completion of 6 modules: 3 core modules and 3 elective modules.

Elective modules must include either CSWE I G: Beginner reading and writing skills for descriptions or CSWE I K: Beginner reading and writing skills for recounts.

Compulsory units: Nominal Hours

CSWE I A	Beginner learning strategies	50
CSWE I B	Beginner speaking and writing skills for giving personal information	90
CSWE I C	Post-beginner listening and speaking skills for transactions	90

Elective units: Nominal Hours

CSWE I D	Beginner listening and skills for information texts	90
CSWE I E	Beginner listening and speaking skills for short informal spoken exchanges	90
CSWE I F	Beginner listening and speaking skills for descriptions	90
CSWE I G	Beginner reading and writing skills for descriptions	90
CSWE I H	Beginner listening, writing and speaking skills for telephone exchanges	90
CSWE I J	Beginner listening and speaking skills for	90
CSWE I K	Beginner reading and writing skills for recounts	90
CSWE I L	Beginner numeracy skills for using numbers in familiar contexts	90
CSWE I M	Beginner numeracy skills for working with space and shapes in highly familiar contexts	90

Course in Preliminary Spoken and Written English(91418NSW)

iad-admin — Fri, 29 Apr 2011 07:07:27 +0000

Length of course: 600 hours

Description:

A Course in Preliminary Spoken and Written English, a pre-Certificate 1course developed for students with no previous contact with English or whose skills have been assessed as being very elementary. This course covers recognition of the alphabet and numbers, social sight words and signs, basic form-filling and social interaction.

All the modules in the Course in Preliminary Spoken and Written English are core.

Compulsory units: Nominal Hours

CPSWE A	Foundation learning strategies	75
CPSWE B	Foundation skills for recognition of alphabet and numbers	75
CPSWE C	Foundation writing skills for alphabet and numbers	75
CPSWE D	Foundation reading skills for common visual symbols and signs	75
CPSWE E	Foundation numeracy skills	75
CPSWE F	Foundation reading and writing skills for giving personal information	75
CPSWE G	Foundation speaking skills for short exchanges	75
CPSWE H	Foundation reading skills for words and simple sentences	75

Certificate I in Information Technology (ICA10105)

iad-admin — Fri, 29 Apr 2011 07:05:46 +0000

Length of course: 180 hours

Description:

This qualification provides the skills and knowledge for an individual to function at a basic level of ICT competency in the contemporary information society. It will enable a person to undertake basic ICT functions using a personal computer and to engage in fundamental online activities. It could be described as ‘the community standard in ICT literacy’ and may be wholly or partially used as an access and equity program. Its objective is to enable people to acquire basic ICT
knowledge and skills at a fundamental or foundation level.

This is a relatively ‘small’ qualification with 6 units required to be completed, 3 of which are core. Electives can be chosen from both ICA05 and to a limited extent from another package. The 3 core units form a ‘natural cluster’ which could be used for particular ICT literacy purposes including government ICT engagement programs, as a supplement to school curricula in middle to senior years or for adult and community education clients. In this form it may result in the issue of Statements of Attainment. It could also potentially form a relationship with base vendor certifications such as the International Computer Drivers Licence (ICDL).

Prerequisite Requirements

There are no specific entry requirements for this qualification. However, prerequisite arrangements for any non-ICA05 elective units in this qualification should be checked with the originating Training Package.

Job Roles

The qualification provides for basic computer skills in the workplace and as such small to medium enterprises (SMEs) will find the contents of this qualification useful at a basic ICT user level. The contents of this qualification may also provide supplement existing roles in other industries where basic ICT skills have become necessary; for example in retailing where basic shop front computer usage is prevalent, in warehousing where automation of stock and inventory control has occurred or in manufacturing at shop floor level for monitoring metrics of team performance and processes.

Qualification Structure

To attain the Certificate I in Information Technology 6 units must be achieved:

• 3 core units; plus
• 3 elective units

3 Core Units Nominal Hours

ICAU1128B Operate a personal computer	30
ICAU1129B Operate a word processing application	30
ICAU1133B Send and retrieve information using web browsers and email	25

3 Elective Units Nominal Hours

ICAU1130B Operate a spreadsheet application	30
ICAU1131B Operate a database application	40
ICAU1132B Operate a presentation package	25